Privacy Policy

PRIVACY POLICY ECHO LODGE

This privacy statement applies to the website www.echolodge.be (hereafter referred to as the ‘website’). The website is operated by Eracon bvba, with registered office at Beselarestraat 40 in 8980 Zonnebeke and registered under the company number 0824.638.372

1. PURPOSE OF THIS PRIVACY STATEMENT

We attach great importance to your privacy and the careful handling of your personal information. In doing so, we always respect the requirements of the privacy legislation, in particular the 1992 Privacy Act, which will be replaced by the General Data Protection Regulation (also known as GDPR), as from 25 May 2018. We would like to inform you with this privacy statement about the processing of your personal data.

If you have any questions or comments about this privacy statement, or about the protection of your personal data, you can always contact us via the channels mentioned in part 9 of this privacy statement.

2. WHICH PERSONAL INFORMATION DO WE PROCESS?

2.1. Information that you provide to us

If you wish to receive periodic communications from us, you explicitly give us permission to store and process all personal data that you provide, or confirm to us via the form on our website, or the form that we have sent to you for confirmation via e-mail.

The following personal data could be stored: IP address, name, e-mail address, telephone number, address information.

2.2. Cookies

This website makes use of cookies. Cookies are small files that your computer, or mobile device, stores when you visit our website. Cookies ensure, for example, that you are recognized as a user on a subsequent visit to our website, making surfing on our site easier for you. We do not identify people with these cookies, but computers.

3. WHY DO WE PROCESS YOUR PERSONAL INFORMATION

3.1. Information that you provide to us

The personal data you provide via the form can be used by us to further develop our services to you, to support you and to comply with our legal obligations.

The personal data can also be used for direct marketing, providing that you have given additional, explicit permission thereto.

3.2. Cookies

www.echolodge.be

We differentiate between functional and non-functional cookies:

  • Functional cookies are necessary for a website to function properly. They ensure, for example, that you are recognized as a user on a subsequent visit to our website;
  • Non-functional cookies are not necessary for a website to function properly. For example, we make use of analytical cookies. As a result, we know which website components are popular and where we can improve our website.

It is possible to block or manage non-functional cookies via the settings of your internet browser.
Moreover, you can delete the already installed cookies from your computer at any time. The way that you can do this varies per browser. If you refuse and/or remove cookies, it is possible that you will no longer be able to use all the options that our website has to offer. 

For cookies placed by third parties (including Google Analytics), please refer to the statements that these parties give on their respective websites. Please take note: we do not exercise any influence on the content of these statements, or on the content of the cookies of these third parties: google analytics cookies;

4. WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION

In order to maintain and improve our services, we sometimes rely on third parties, such as employees, developers and IT service providers. Your personal data can also be transferred to these third-party service providers, if necessary, for their services. We conclude an agreement with these third parties to ensure that they only process your personal data in accordance with Eracon’s instructions and thereby maintain the same level of security and confidentiality as we do.

Eracon remains responsible for this processing by third parties.

In order to comply with eventual legal obligations, some personal data may be transferred to competent authorities, such as the tourism department.

5. FOR HOW LONG DO WE KEEP YOUR INFORMATION?

We will not store your personal data for longer than strictly necessary to achieve the purposes for which your data is collected (see section 2 of this privacy statement).

In addition, we will delete your data without undue delay if you request it (see section 6 of this privacy statement).

6. THE WITHDRAWAL OF YOUR PERMISSION AND OTHER RIGHTS WITH REGARDS TO YOUR PERSONAL INFORMATION

You will always be entitled to the following with regards to your personal data:

  • the partial or total withdrawal of your consent for the processing of personal data:
  • by changing the settings for cookies in your browser (see section 3 of this privacy statement)
  • a request to view your personal data
  • a request to rectification of your personal data
  • a request to limit the processing of your personal data
  • a request to the complete removal of your personal data
  • submit a complaint regarding the processing of your personal data.

All requests for the exercise of the above rights can be made via the channels mentioned in section 9 of this privacy statement. If you cannot reach a solution with us, you will also have the right to file a complaint with the Belgian Data Protection Authority (previously known as the ‘Privacy Commission’). You can find the contact details here: https://www.dataprotectionauthority.be/contact-us.

7. THE SECURITY OF YOUR PERSONAL INFORMATION

The data is stored on Eracon’s own secure servers, or those of a third party. 

Eracon makes every effort to prevent abuse, loss, unauthorized access and other unwanted actions with regards to your personal data.

8. AMENDMENTS IN THE PRIVACY STATEMENT

We could amend this privacy statement from time to time. All updates and amendments will take effect immediately after their publication. 

We therefore encourage users to consult this privacy statement regularly, so that you are kept informed of amendments that may affect you.

9. CONTACT INFORMATION WITH REGARDS TO QUESTIONS ABOUT PRIVACY AND DATA PROTECTION

You can contact Eracon via hello@echolodge.be with your questions.